Privacy Policy

Last Updated: 12 September, 2026

SØRENSEN ("we," "us," or "our") operates [https://www.sorensen-shop.com/] (the "SØRENSEN"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, make a purchase, or sign up for our emails.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you give us directly:

  • Name, email address, phone number

  • Shipping and billing address

  • Payment information (processed securely by our payment processor — we do not store full card numbers)

  • Order history and customer service communications

Information collected automatically:

  • IP address, browser type, device information

  • Pages visited, time spent on the Site, referring URLs

  • Cookies and similar tracking technologies (see Section 5)

Information from third parties:

  • Our e-commerce platform (Squarespace/Wix) and payment processors may share transaction and account data with us

  • Shipping carriers may provide delivery status updates

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payment, shipping, and returns

  • Communicate with you about your orders, account, or customer service inquiries

  • Send marketing emails, if you've opted in (see Section 4)

  • Improve our Site, products, and customer experience

  • Detect and prevent fraud or unauthorized transactions

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We share information only with:

  • Service providers: our website platform (Squarespace/Wix), payment processors (e.g., Stripe, PayPal), email marketing provider, and shipping carriers, solely to help us operate the business

  • Legal authorities: if required by law, subpoena, or to protect our rights and safety

  • Business transfers: if we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Email Marketing

If you sign up for our newsletter or provide your email at checkout, we may send you marketing emails about new products, promotions, and updates.

  • You can unsubscribe at any time using the link at the bottom of any marketing email, or by contacting us at [contact email]

  • We will not send you marketing emails without your consent, and transactional emails (order confirmations, shipping updates) are sent regardless of marketing preferences, since they're necessary to fulfill your order

5. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site (via built-in Squarespace/Wix analytics and, if applicable, tools like Google Analytics or Meta/Facebook Pixel for advertising).

You can control cookies through your browser settings. Disabling cookies may affect some Site functionality, like your shopping cart.

6. International Visitors & Data Transfers

Because we sell worldwide, information you provide may be processed and stored in countries other than your own, including the United States, where our service providers operate. We take steps to ensure appropriate safeguards are in place for these transfers.

For EU/UK/EEA visitors (GDPR/UK GDPR)

You have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict certain processing

  • Request data portability

  • Withdraw consent at any time (for marketing emails)

  • Lodge a complaint with your local data protection authority

Our legal bases for processing include: performance of a contract (fulfilling your order), your consent (marketing emails), and our legitimate interests (fraud prevention, Site improvement).

For California residents (CCPA/CPRA)

You have the right to:

  • Know what personal information we collect and how it's used

  • Request deletion of your personal information

  • Opt out of the "sale" or "sharing" of personal information (we do not sell personal information)

  • Non-discrimination for exercising these rights

To exercise any of these rights, contact us at [contact email].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.

8. Data Security

We use commercially reasonable measures, including those provided by our platform and payment providers, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

SØRENSEN Email: sorensen.shop.contact@gmail.com